Refund policy

No Returns Policy

Thank you for shopping at Ripsticks.

Due to the nature of our products and to maintain the highest quality standards, all sales are final, and we do not accept returns or exchanges under any circumstances, except as required by law.

Exceptions:

1. Damaged or Defective Items:
   If you receive a damaged or defective product, please contact us at support@ripsticks.co.uk within 14 of receiving your order. Include your order number, a description of the issue, and photos of the item and packaging.

2. Wrong Item Received:
   If you receive an incorrect item, please notify us within 14 of delivery, and we will work with you to resolve the issue.

Important Notes:

• Please review your order carefully before completing your purchase to ensure all details are correct.
• For inquiries, please contact our support team at support@ripsticks.co.uk.

By completing your purchase, you agree to our terms and acknowledge that you have read and understood this policy.

We appreciate your understanding and thank you for supporting Ripsticks.